Build your support universe with your rules:
Deep customization allows you to bring in your business rules, automate workflows and easy escalations.
Insights and Reports
Customize, generate and pull up any report anytime and derive actionable insights to identify biggest blocks/ clogs in your support process.
Streamline customer queries from all your channels (phone, email, website and even FB and Twitter).
Global Support anywhere, anytime
Let your agents provide multi-product and multi-lingual support from wherever they are – Direct from mailbox or via iOS or Android Apps.
Re-brand your Portal
Choose from ready-to-use themes or create your own design to give it a personal touch.